Globitel WFO 8.0
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Free Version
Publisher Description
Globitel Workforce Optimization mobile application enables your call center agents to benefit from the Workforce Optimization solution’s functionalities while on the go. The mobile application is an extension of the Globitel Workforce Optimization solution; the app allows access to WFO agent functions through an easy-to-use and elegant interface. The WFO app will empower your agents by providing an end–to-end enterprise solution in real time, and enabling agents to perform call center back-end activities effortlessly through the convenience of a handheld portable phone.
Your agent’s life made easier through the application’s unique features:
- Simple detailed employee schedules.
- Online access, anytime, anywhere.
- Monthly performance KPI speedometers.
- Advanced incentive details - score, target, points accumulated and bonus earned.
- Commitment and Recognition logs.
- Report and grant vacations and leave requests.
- Shift Single Day, Shift Multi Days, or Day off Swaps.
- Swap requests.
- Flexible password change.
- Arabic and English Interfaces.
- Notifications: schedule change, swap request, vacation/leave/swap approvals, published schedule, and open hours request.
Contact your Workforce Optimization system administrator to enable the mobile app features.
Jul 11, 2021
Version 8.0
Minor bugs fixes
About Globitel WFO
Globitel WFO is a free app for iOS published in the Office Suites & Tools list of apps, part of Business.
The company that develops Globitel WFO is Globitel. The latest version released by its developer is 8.0.
To install Globitel WFO on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2021-07-11 and was downloaded 5 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Globitel WFO as malware if the download link is broken.
How to install Globitel WFO on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Globitel WFO is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Globitel WFO is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.